Consultation is a compulsory service to assess the client based on 4 pillars to diagnose:

• Observation
• Auscultation and Olfaction (listen and smell)
• Inquiry (asking questions)
• Palpation of pulse and physical examination based on touch

It is necessary to determine the cause, the constitution of the body, the seriousness of the condition whether TCM treatment can intervene or require further investigation and advice what kind of treatment is needed. Once treatment plan is agreed upon, treatment can then proceed.