FAQ

Payment & Insurance

We accept Paynow/Paylah or cash with exact amount.

Yes, we do issue a digital copy of invoice that will be sent through Whatsapp or email.

Yes, we do. It is up to your organization, though, to decide whether to accept MCs from qualified TCM doctors.

Our physicians are all certified and registered by the TCMPB (Traditional Chinese Medicine Practitioners Board), a regulatory body overseen by the Ministry of Health. If your insurance policy includes coverage for Traditional Chinese Medicine (TCM) therapy, you have the option to send a digital copy of our invoice to your insurance provider in order to request reimbursement.

Nevertheless, the extent of coverage may vary among various insurance plans. Please seek your provider for additional information.

No there are no discounts in Shek TCM as we do not want to discount health.

Appointment & Treatment

Yes, we can go to any designated place so long as there is proper sitting space or floor space and privacy depending on the treatment service you chose. There is one website that you can refer to book for hourly rental place: https://getspaces.com

Hourly rental can be as low as around $10 per hour as compare to hotel room.

You will receive a confirm WhatsApp message.

That depends on the TCM treatment service is chosen.

Physical environment: Minimal requirement is to have a chair with back support or a bed or an empty floor space enough for yoga mat. Other wellness treatment may require 2 power charging point and hot water.

Personal preparation: No coffee/tea or drinks that will stain the tongue, if possible, no makeup on and eat something before treatment. Have a curiosity mind and enjoy the treatment.

Appointment slot are precious for house call visit as we can only take in around 4 household per day. Appointment slot are charged for $30 to prevent last minute cancellation or no show. This $30 charge will auto deduct in the consultation. We do allow one time change of appointment slot for any valid reason. Please WhatsApp one hour before the change of appointment and state another preferred time slot. We will do the necessary change with no extra charge. Thereafter, $30 will be forfeited for second time change of appointment slot.

Yes, you can still book the appointment on the day itself. Appointment time slot will be closed 3 hours at the time you book. For example, the time now is 11am, the next available booking slot will be 2pm onwards. For any last-minute arrangement, please leave a Whatsapp message and call directly to check for availability.

It really depends on the severity of the condition and body constitution to see results. Some people could be immediate, some see result the next day but some may take a few sessions or even longer.

How It Works

Enquiry

Go to the Treatment Page, find the treatment you are interested in, and WhatsApp +65 8832 2919

Confirm Booking

WhatsApp +65 8832 2919 to book and confirm an appointment

Treatment At Home

All you need is somewhere comfortable to relax (usually a bed or a chair); our physicians will do the rest!